Sorry about that. First, refresh and try a different browser/device. If it persists, open a request at https://support.whoisthis.io/hc/en-001/requests/new (or email info@whoisthis.io) with:
Device model (e.g. iPhone 15, Windows laptop).
OS and version (e.g. iOS 18, Windows 11) and your browser.
Step-by-step: what you did, what you expected, and what happened instead.
A screenshot if possible.
Covers the iOS + Android app (RevenueCat + App Store / Google Play billing + coins).